Privacy Practices for North Carolina
Last Updated: 10/26/2026
Details you share when arranging pest service
Last updated: October 2026
When you ask NorthCarolina Pest Solutions about general pest control, we collect the details needed to respond and arrange service. This may include your name, phone number, email address, service address, and preferred appointment times. If you submit a website form, we keep the information and message you provide, including details about the pest concern or property.
We may also record appointment status, service history, and communication related to your request. Our website may collect basic technical details, such as browser type, pages viewed, and general usage information through analytics tools.
These details help us understand how visitors use the site. Please avoid sending sensitive personal information through a form or email; we do not need it to schedule ordinary pest service. Information collected depends on how you contact us and what service you request.
How customer details support your service
We use customer information to respond to questions, prepare estimates, schedule and deliver pest control, and keep service records. Contact details let us confirm appointment times, share updates, and send service reminders. Information about your property and pest concern helps us understand the request and coordinate the appropriate visit.
We may use details from forms and communications to handle follow-up questions, process payments through payment services, and maintain business records. Limited website usage information may help us see which pages are useful and fix problems with the site.
We do not sell personal information. We share information only as needed to carry out requested services or work with the tools that support our business, as described in the third-party tools section.
If you ask us to stop nonessential communications, we will honor that request where applicable; messages needed to manage a scheduled service may still be sent.
Outside services that help our website and operations
NorthCarolina Pest Solutions may use third-party services for scheduling, payment processing, and website analytics. These tools help us manage appointment requests, handle transactions, and understand general site activity. When you use a feature supported by one of these services, information needed for that task may be processed by the provider.
Each provider has its own privacy policy and practices, which may differ from ours. We do not control how an outside service handles information under its policy, so review its terms when using that service.
We aim to share only the information needed for the task, such as contact or appointment details for scheduling or payment information for a transaction. Website analytics may receive technical usage data.
We do not name or promise the use of any specific provider here because the tools we rely on can change. Questions about information handled directly by our business can be sent to us using the contact details below.
Small browser files and website settings
Our website may use cookies or similar browser storage for basic functions, such as helping pages load and remembering necessary site settings. We may also use analytics cookies to understand general patterns in website use, such as which pages visitors view. This information helps us assess site performance and make practical improvements.
We do not use cookies for ad tracking. You can manage or block cookies through your browser settings, and most browsers let you remove cookies already stored on your device.
If you disable cookies, some parts of the website may not work as intended, though you can still contact us by phone or email. Browser controls vary, so check your browser’s help menu for instructions.
Cookie choices apply to the browser and device you use; changing devices or browsers may require setting preferences again. Third-party analytics tools, if used, may also have their own privacy practices.
How long business records are kept
We keep personal information for as long as it is reasonably needed to respond to your request, provide service, and maintain accurate business records. Form submissions may be retained while a question or service request remains open and for a reasonable period afterward, so we can address follow-up needs.
Service and payment records may be kept longer when needed for warranty matters, legal requirements, tax records, or other compliance obligations. The time required can vary depending on the type of record and the reason it was collected.
When information is no longer needed for those purposes, we take reasonable steps to delete it or remove details that identify you. You may ask us to delete information, but some records may need to be retained for legal, warranty, or compliance reasons.
We will explain if a request cannot be fully completed and, where possible, remove information that is not required to be kept.
Request access, corrections, or deletion
You may contact us to ask what personal information we hold about you, request a correction, or ask us to delete it. We may need enough information to confirm your identity and locate the relevant records. Some information may have to be kept for service, warranty, legal, or compliance reasons; if so, we will explain the limitation.
For a privacy request or question, call (877) 729-2528 or email info@northcarolinapestsolutions.top. You may also write to NorthCarolina Pest Solutions at Bank of America Corporate Center, 100 N Tryon St, Charlotte, NC.
Please describe your request and include a way for us to respond, but do not send sensitive personal details unless we ask for them through an appropriate channel. We will review your message and follow up using the contact information you provide.